Titan Garage Door – Payment & Refund Policy

Effective Date: [Insert Date]

At Titan Garage Door, we are committed to providing high-quality products and dependable repair services. To ensure clarity and fairness for all customers, the following Payment & Refund Policy applies to all transactions.

Payment Policy

1. Payment Due at Time of Service
   All payments for repair services, parts, and labor are due immediately upon completion of the job, unless otherwise agreed in writing.

2. Deposits for New Installations
   Some new garage door installations or custom orders may require a deposit prior to scheduling and ordering materials. Remaining balances are due upon installation completion.

3. Accepted Payment Methods
   Titan Garage Door accepts cash, credit/debit cards, electronic payments, and approved checks.

Refund Policy

1. All Sales Are Final
   All payments for new products, replacement parts, and repair services are final and non-refundable.

2. No Refunds on Labor or Service Calls
   Due to the nature of repair work and diagnostics, all labor charges and service call fees are non-refundable once the service has been performed.

3. Manufacturer Warranty
   While Titan Garage Door does not offer refunds, many products may be covered under a manufacturer’s warranty. If applicable, we will assist in processing warranty claims.

4. Workmanship Guarantee
   Although payments are non-refundable, we stand behind our work. If an issue arises directly related to the work performed, we will return to inspect and address the problem in accordance with our service guarantee.

Customer Responsibility

Customers are responsible for confirming product choices, verifying measurements, and providing accurate information before authorizing any installation or repair.

Acceptance of Policy

By scheduling service or purchasing products from Titan Garage Door, the customer acknowledges and agrees to this Payment & Refund Policy.